Privacy Policy

Privacy Policy & Product Disclaimer

At PartyWala, we value your privacy as much as we value your celebration. This policy outlines how we handle your data and the terms regarding our products.

1. Your Data & Security The personal information you provide is strictly confidential. We use your data solely for the following purposes:

  • To process and deliver your orders efficiently.

  • To provide customer support and answer your queries.

  • To update you on new party trends, exclusive offers, or products via SMS or email (only if you opt-in).

2. Data Sharing We are committed to protecting your information. We do not sell your data. Your information is only shared with trusted partners essential to your order (such as courier services) or for legal compliance if required.

3. Cookies We use cookies to improve your shopping experience and remember your preferences. By using the PartyWala website, you consent to our use of cookies to ensure our site runs smoothly for you.

4. Product Disclaimer (What You See vs. What You Get) We make every effort to ensure our product images are as accurate as possible. However, please note:

  • Lighting & Screens: Minor color variations may occur due to screen settings or studio lighting.

  • Styling: Some images may include extra props or embellishments for styling purposes that are not included in the purchase. Please read the product description carefully to know exactly what is in the box.

5. Return & Exchange Policy To maintain hygiene and quality standards, PartyWala does not offer returns or exchanges.

  • Exception: If you receive a product different from what you ordered (e.g., wrong color or item), we will fix it!

  • Claim Period: Claims for incorrect items must be made within 7 days of delivery (for Pakistan).